Responsibilities
Plan and manage the deployment, monitoring, maintenance, upgrade and support of all information technology and systems company wide;
Define and implement IT policies, procedures and best practices;
Ensure security of data, systems, network access and backup systems to support company’s security and compliance goals;
Benchmark, analyze, report on and make recommendations for the improvement and growth of the IT infrastructure;
Recruit, manage, develop and coach IT staff to build a highly engaged team;
Plan, coordinate and design IT related activities of the company;
Work closely with decision makers to identify, recommend, develop, implement and support cost-effective technology solutions for all aspects of the organization;
Develop business case justifications and cost/benefit analyses for IT spending;
Practice asset management for IT hardware, software and services;
Assess vendors and develop test strategies for new systems and services.

Qualifications
Bachelor’s degree in Information Technology, Computer Science, or a related field;
10+ years of experience in IT operations; 3+ years in the managerial role is a plus;
Proven work experience aligned with the responsibilities of the role;
Hands-on experience with network planning, administration and installation;
Excellent working knowledge of technical management, information analysis, network and systems administration, computer hardware/software systems;
Expertise in systems and data governance;
Firm grasp on IT infrastructure and operations best practices;
Experience with the helpdesk ticketing system/software;
Project management skills and strong ability to prioritize;
Interpersonal skills to effectively interact and communicate throughout the IT organization with individuals of varying technical abilities.

Compensations
We offer very competitive salary, significant stock equity, and generous benefits plan.

Working Locations
Shanghai Zhangjiang